Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is qualified to swiftly address all of our Linux shared hosting clients’ problems and advise demands. Through our ticketing system, you’ll be able to post your question and a support crew representative will, no doubt get back to you in only max 1 hour. Realistically, practice has proved that the standard solution time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of qualified professionals will be on the web for you 24x7x365 to respond to all your queries and to resolve any issue that you might have. You can post a technical support ticket from your Hosting Control Panel or send us an email message at any time. Also, on working days, you could ring us or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • has included a huge knowledge base into the Control Panel to make sure you get hold of handy step by step guidance at any time. Each part of the Control Panel has its own contextual support area offering a selection of how–to articles. We have also organized educational videos to offer you a better visual representation of the simplest way to perform any presented process.