Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Guarantee

  • Our tech assistance crew is on–line day and night to attend to all of your current help requests. Every ticket you submit to us shall be taken care of within less than 1 hour. If your situation demands help from one of our administrators, we will forward the ticket to the person on duty and will notify you that the situation is under control.

  • Top quality support service
  • Qualified Tech Help Service

  • We’ll be on–line for you night and day to deliver assistance and customer support as well as to help you with any trouble that you could run into whilst controlling your virtual server. We can assist you with all pre–installed apps, like your OS, server administration panel (with regards to the VPS type) and the Hosting Control Panel designed 100% by our company.

  • Intuitive help center
  • An Educational Help Zone

  • An extensive and regularly updated article base is included in our in–house built Hosting Control Panel. It gives you quick tips on how to conduct all the standard website supervision tasks. The Help zone offers thorough how to content articles and step by step video tutorials. You can access the Help area by clicking the Help or Video buttons in the upper right part of each Control Panel section.