A 99.9% Server Uptime
Our shared hosting platform is based on a secure, top–quality hardware configuration and a significantly tweaked variation of Linux. This is why, regardless of what your website is, or how many site visitors you have, or even in case there’s a denial–of–service attack, our machines will remain up and running and your websites will stay visible online.
Our Linux shared hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
If you’d like to deliver an exceptional hosting service, you can hardly trust the default network configuration in a datacenter. We’ve set up our own custom network in an effort to ensure a faster–than–light connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you select: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned cash on the line, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or if you wish to use a more robust web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you will receive a full refund, without any hidden fees or reimbursement taxes.
24/7 Technical Support
We have carefully selected each individual member of our 24x7 support department to ensure that we can offer the best possible help desk support service you can get. Each of our techs has lots of years of experience working with hosting accounts behind his back, so they know what they are doing. What’s more, they are available to you 24x7 – you’ll be able to reach them at any moment and they will respond to you as fast as possible.
Their average ticket response time is just twenty minutes, whereas with other web hosting suppliers you have to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to in less than 1 hour.